Embracing Civility

The REAL Healthcare Reform!

Reviews

Reviews for “The Real Healthcare Reform”

Schauren Hinson, APRN, MSN, FNP-BC (June 23, 2012) The book got right to the heart of the matter without any fluff and I felt that it gave a broader view of what really happens in this whole ” nurses eat their young” montage speak that I cringe at… (continue)

Keith Carlson, RN, Host of RN.FM Radio (June 23, 2012) In this easy-to-read book, Ms. Leekley and Ms. Turnure offer a step-by-step analysis of the impact of incivility as it pertains to healthcare, and a plethora of exercises and questions to assist the… (continue)

Elizabeth A. Sher, Retired Foreign Service Staff Officer (June 22, 2012) CONGRATULATIONS to Linda Leekley and StaceyTurnure for a truly remarkable job creating/writing this book. Of course, as I read through the various chapters (returning to re-read… (continue)

Cydney K. Mullen, PhD, RN, Nurse Educator, Sandhills Communty College (June 13, 2012) “This is a concise, comprehensive review of communication and people skills. The content in this book is so very timely, providing valuable approaches and techniques… (continue)

Kelly L. Smedley, RN, MSN, CNS (June 4, 2012) This book was an easy, quick read with a lot of useful information. As a psychiatric nurse, it was interesting to see how several principles used in therapy are discussed in the book and generalized to… (continue)

Judy Larkins, RN CNA Educator, Mayland Community College (April 4, 2012) A great resource for educators and much needed by everyone in the healthcare workplace! This book zeroes in on the importance of teamwork and professional integrity… (continue)

Dal Basile, LPN, Santa Monica, California (April 7, 2012) A truly enjoyable read! I highly recommend this book to anyone who works in healthcare. I feel empowered and now believe that I can make a difference. I will keep this book close by and use it to help me evaluate and resolve situations that arise in my workplace.

Elise Grace, CNA Salisbury, England (May 3, 2012) An easy read that addresses many unpleasant issues in the workplace. It offers simple, helpful solutions to resolve areas of conflict whilst highlighting the importance of integrity, team spirit and… (continue)

Beth Boynton, RN, MS, Author (May 20, 2012) Nurse authors’ Linda H. Leekley, BS, RN and Stacey L. Turnure, RN have written a very helpful book about incivility in healthcare. It is full of activities and information that individuals can use for personal and… (continue)

Rhonda N., RN (May 11, 2012) The Real Healthcare Reform” is a great tool for any healthcare supervisor. I wish it had been around when I was a home care administrator. I would have made it required reading for all my employees! Dealing with the drama… (continue)


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Schauren Hinson, APRN, MSN, FNP-BC (June 23, 2012) The book got right to the heart of the matter without any fluff and I felt that it gave a broader view of what really happens in this whole “nurses eat their young” montage speak that I cringe at whenever I hear it said.

It discusses bullying in the workplace and gives the reader a real look into what is
going on with us as nurses; are we partners in health care or catty, jealous cohorts in an already stressful environment?

Unfortunately I have personally seen/heard and been on the receiving end of this “nurse bullying” , not only by floor staff nurses but by clinical instructors as well, and it did nothing for our true purpose as healthcare providers which is to help patients.

I thoroughly enjoyed reading the book and would suggest that all colleges, not just those with nursing programs use it in their curriculum, as it shines a light on what it really means to be civil to each other. Great job ladies!

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Elizabeth A. Sher, Retired Foreign Service Staff Officer (June 22, 2012) CONGRATULATIONS to Linda Leekley and StaceyTurnure for a truly remarkable job creating/writing this book. Of course, as I read through the various chapters (returning to re-read some information), I could not relate to them as a ‘nurse/caretaker/or truly anything along ‘medical’ type lines because my background was almost completely devoted to the U.S. Foreign Service .

What I found is that this book actually covers an enormous number of people in all
lines of our work force. In my Embassy Foreign Service work, it seemed it was
always me that people turned to whenever they had problems with colleagues.
Although mostly assigned to Economics/Commercial offices within our Embassies, I
sometimes felt like I was the Human Services Officer, when –in fact- at that time in
most Embassies we did not have an HRO.

Because of the many subjects/situations which are so thoughtfully and caringly
described, it is a book that should be on everyone’s “must read” list. The book
should be “required reading” followed by discussion periods in many (if not most) of
our secondary schools.

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Cydney K. Mullen, PhD, RN, Nurse Educator, Sandhills Communty College (June 13, 2012) This is a concise, comprehensive review of communication and people skills. The content in this book is so very timely, providing valuable approaches and techniques to improve interactions with others in high stress environments like healthcare. It provides a fundamental review of some of the positive ways to build a team, regardless of where the work is. I plan to incorporate ideas and reflections from this book into my clinical instruction with my nursing students, and to apply the practices presented in this book.

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Kelly L. Smedley, RN, MSN, CNS (June 4, 2012) This book was an easy, quick read with a lot of useful information. As a psychiatric nurse, it was interesting to see how several principles used in therapy are discussed in the book and generalized to healthcare workers. I found most of the information given is useful to anyone in the workforce and could even be generalized to many social situations outside the workplace. It reinforces effective coping and communication skills and the vignettes were great by using real world examples that the reader can relate to. I would definitely recommend this to a friend.

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Judy Larkins, RN CNA Educator, Mayland Community College (April 4, 2012) A great resource for educators and much needed by everyone in the healthcare workplace! This book zeroes in on the importance of teamwork and professional integrity. It opens up important conversations about negative attitudes, burnout and incivility, and in doing so, inspires everyone to make a difference and become more influential.

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Elise Grace, CNA Salisbury, England (May 3, 2012) An easy read that addresses many unpleasant issues in the workplace. It offers simple, helpful solutions to resolve areas of conflict whilst highlighting the importance of integrity, team spirit and esteem. The book offers sensible suggestions and activities to build workable professional relationships which are so important for a happy and healthy working environment. This book is an excellent resource for all levels of healthcare professionals to reinforce the importance of civility and high morale within healthcare teams.

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Rhonda N., RN (May 11, 2012) “The Real Healthcare Reform” is a great tool for any healthcare supervisor. I wish it had been around when I was a home care administrator. I would have made it required reading for all my employees! Dealing with the drama between employees wastes time and can suck the energy out of the best manager. This book puts the focus on each individual, shining a light on how each of us might contribute to a toxic work atmosphere…and how we can fix it. I especially like that the book gives tips for dealing with gossip, workplace bullying, conflict resolution and teamwork. The book is a quick read but offers plenty of food for thought. Highly recommended for people who currently work in healthcare or who are studying for a healthcare career!
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